Grooming Procedure

 

Make an Appointment

Call us to make an appointment and let us know which Grooming Service you require for your furry companion. Our grooming services are appointment-based, servicing one dog at a time to ensure your pet will enjoy a quality grooming experience during his/her time here. To avoid disappointment, we encourage clients to book an appointment at least 2 days in advance. At this time, please inform us if you require our Pet Taxi Service for 1-way or 2-way transport so that we can make the necessary arrangements. 

 

If you are visiting us for the first time, we would like to get to know your dog better. Please provide us with the following information:

  • Breed

  • Size

  • Age

  • Temperament

  • Sterlized?

  • Health status - any previous surgeries, hip or joint problems

  • Skin/coat condition - sensitive skin, allergies, hotspots or rashes

  • Flea/tick free?

  • Breed cut/personal preferences for coat style

 

Please ensure that you have read and agreed to our Grooming Policies before making an appointment.

 

The Grooming

The duration of the grooming will depend on the breed, size, temperament and coat condition of your dog. A rough estimate of the time required may be used for reference:

 

Full Grooming 

Small - Medium dogs: 2-3hrs

Large dogs                  : 3-4hrs

 

Basic Grooming

Small - Medium dogs: 1-2hrs

Large dogs                  : 2-3hrs

 

Additional time may be required for dogs with severely matted coats, uncooperative dogs, puppies, elderly dogs and dogs with health issues.

 

For first time clients, please expect to leave your dog at least 1/2 an hour longer than the estimated duration. Your first visit is very important to us,  and we would like to build a good relationship with him/her. This means that future visits to Suds & Scissors Pet Parlour will be a breeze! 

 

You are not required to stay for the entire duration of the grooming, so leave them in our care and we will notify you once he/she is all bright and shiny.

 

 

 

Pick Up

Once your dog is ready, we will give you a call or send you an SMS. We ask that you are able to pick your dog up within an hour once the grooming is completed, because unfortunately we do not have day care facilities at the moment. 

 

We will keep a record of the grooming style done for your dog so we will always know how you like him/her done. So do let us know if there is anything you are dissatisfied with, we will be more than happy to adjust the cut according to your preferences.