FAQ's

You can book an appointment with us via WhatsApp, or call the store directly at 64681904 if you need more assistance. When booking an appointment with us, please state your what breed of dog(s) you have, the service required and preferred day(s) e.g. weekday or Saturday. We will send you a registration form to fill up online via Whatsapp after confirming your appointment.

Please ensure you have read our Grooming Policies before making an appointment.

We accept cash, credit/debit cards, PayNow and bank transfer. We also accept CDC Vouchers in store. Payment is due at pick up.

Our grooming salon is located at 7 Jalan Bingka Singapore 588902, off Rifle Range road in Bukit Timah.

Free parking is available right outside our store. There is also alternative free parking nearby along the parallel road Jalan Bangket and Jalan Gaharu.

We require 24 hours notice for cancellations. Cancellation made less than 24 hours in advance may incur a $50 cancellation fee or charged 100% of the booking for a no-show.

For customers who cancel/reschedule appointments without prior notice, we reserve the right to require these customers to pay for the grooming session in advance (non-refundable) or put down a non-refundable deposit to secure the next appointment slot, otherwise we reserve the right to turn down any future bookings.