Question 1

How do I book an appointment?

Accepted Answer

You can book an appointment with us via WhatsApp, or call the store directly at 64681904 if you need more assistance. When booking an appointment with us, please state your what breed of dog(s) you have, the service required and preferred day(s) e.g. weekday or Saturday. We will send you a registration form to fill up online via Whatsapp after confirming your appointment.

Please ensure you have read our Grooming Policies before making an appointment.

Question 2

What forms of payment do you accept?

Accepted Answer

We accept cash, credit/debit cards, PayNow and bank transfer. We also accept CDC Vouchers in store. Payment is due at pick up.

Question 3

Where are you located?

Accepted Answer

Our grooming salon is located at 7 Jalan Bingka Singapore 588902, off Rifle Range road in Bukit Timah.

Question 4

Is there parking available?

Accepted Answer

Free parking is available right outside our store. There is also alternative free parking nearby along the parallel road Jalan Bangket and Jalan Gaharu.

Question 5

What is your cancellation policy?

Accepted Answer

We require 24 hours notice for cancellations. Cancellation made less than 24 hours in advance may incur a $50 cancellation fee or charged 100% of the booking for a no-show. 
For customers who cancel/reschedule appointments without prior notice, we reserve the right to require these customers to pay for the grooming session in advance (non-refundable) or put down a non-refundable deposit to secure the next appointment slot, otherwise we reserve the right to turn down any future bookings.

FAQ's

How do I book an appointment?

What forms of payment do you accept?

Where are you located?

Is there parking available?

What is your cancellation policy?

Address

Contact

Opening Hours